The Barbers’ COVID-19 Operations


Here are some FAQs to help you understand our new normal:

1. Are you guys taking appointments?
Answer: Yes! We are taking same day appointments. For example, if you wanted to get a hair cut today you would either need to call ahead or come in to the shop to see what times are available for that day. We will not be taking appointments for future days.
2. How do I schedule an appointment?
Answer: Appointments can only be made over the phone or in person at the shop. They cannot be made online or via email. For all of the phone numbers for each of our locations click here.
3. Are you taking walk-ins?
Answer: Our normal “walk-in and put your name on the list” process is no longer in place. You can, however, walk-in and make an appointment. There may be a time slot available when you walk in and in that case we can get taken care of right away! But that may not always be the case and you may have a short wait.


4. Are your hours the same?
Answer: Yes! M-F 9am to 8pm; Sat 9am to 6pm; Sun 10am to 5pm (Please keep in mind that any location’s hours are subject to change. We suggest checking the location page for the shop you are headed to and double check their hours.)

5. Do you require clients to wear masks?
Answer: Yes. All clients are required under state law to wear face coverings. For complete details regarding the state mandates visit for Oregon residents and for Washington residents.

6. What information do I need to give when I schedule my appointment?
Answer: When you schedule your appointment we will first ask you a few safety screening questions then take down your full name and phone number. This is so we can give you a call when we are ready for you to come in for your appointment.

7. Will I be able to wait inside and have popcorn and soda?
Answer: While we are still waiting on approval to serve popcorn and soda, we ask that you check in at the front desk upon arrival.

8. What are you doing to make your barbershop a safe environment?
Answer: We are so glad you asked! The health and safety of our Barbers and our Clients is our #1 priority. Every person inside our doors is required to wear a mask, our chairs are socially distanced appropriately, every work station is completely sanitized between clients, every client gets a freshly cleaned cape to wear, and every client is met at the door with hand sanitizer. The only people inside the building at any time are our Barbers and the clients getting their hair cut.

9. Can I pay with cash?
Answer: Yes, we are accepting both cash and card.

10. Is my Barber’s schedule the same?
Answer: Hard to say for sure because it varies from shop to shop. We suggest you call into the shop and ask to make sure.

We are so thankful for your continued support through all of this. Please know we are doing everything in our power to make our barbershops comfortable and safe for you all. From our entire family at The Barbers, thank you for supporting local.


  • Bill Blumlein
    Posted August 18, 2021 6:32 pm 0Likes

    Hello. I have been to the Barbers 3 times in the last 4 months. Each time I felt I was rushed thru. The results were poor cuts each time. No attention to details. Sloppy edge work. And $25.00 for a mans cut is a lot for 15 minutes and a sloppy job.
    I will be going elsewhere.
    I can see why business is down.

  • Dr. Fernando Ortiz
    Posted September 24, 2021 1:39 am 0Likes

    I had the most frustrating experience today. I got to the Barbers today around 3:30 pm. They asked me to write down my name, time, and so on. Three people were having their hair cut at the the time. There was one person ahead of me on the list. I waited for 40 minutes. During this time, one of the barbers was done and she came up to me and said, “i need to take a break.” That was fine. Then, two other guys walked in and wrote down their names on the same sheet I did. A second barber was done. She went up to the list and called out one of the guys who walked in after me. That was fine. The third barber was done. Same thing. She goes up to the list and gets the guy who just walked in. By the way, the barbers walked past by me as if I was invisible. It was 4:27 p.m. I left. I wonder what system they use to structure their work and make sure customers get their turn in a fair way? I have called in the past and added my name to the list, but have had similar frustrating experiences.

  • Bob
    Posted September 26, 2021 5:21 pm 0Likes

    It’s a train wreck. First in line and the had 6 appointment ahead of me. Guy behind me waited hour and a half yesterday and now an other hour wait. they are more concerned about answering phone the cutting hair. Employees are frustrated an voicing it to customers.

Add Comment